Complete Guide to
Responsible Gaming
93pk believes entertainment should always be safe and controlled. Here you will find protection tools such as deposit limits, self-exclusion, and time-out — to keep your gaming experience healthy and enjoyable.
Our Commitment
93pk's Pledge to Responsible Gaming
Online gaming is a fun form of entertainment — but it should always stay that way. At 93pk, we believe every player has the right to a safe, controlled, and enjoyable gaming environment. That is why we provide multiple protective tools and guidelines.
Our platform is for people aged 21 and above only. No one under legal age is permitted to participate in gaming, and this is part of our strict policy. 93pk ensures that every user is of mature age and capable of making informed decisions about gaming.
When gaming goes beyond the limits of entertainment and becomes a problem, getting the right help is essential. We are always ready for the benefit of our users — 24 hours a day, 7 days a week.
Important Reminders
Gaming is purely a recreational activity. Always keep the following in mind:
- Gaming is a form of entertainment, not a source of income
- Only spend money you can afford to lose
- Never go beyond your set budget
- Do not place more bets to recover losses
- Do not use gaming as a way to escape stress
- For 21+ Only
Protection Tools
93pk provides these tools to help you stay in control of your gaming experience
Deposit Limit
Set a limit on how much you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately, and a waiting period applies before the limit can be increased. This helps you stay within your planned budget.
Time-Out
If you feel you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. During this time, logging in and placing bets will not be possible. Once the break period ends, the account reactivates automatically.
Self-Exclusion
If you need a long-term break, self-exclusion is the most effective step. You can close your account for anywhere from 3 months to permanently. Any attempt to re-register during this period will be blocked. Activate this through the support team.
Spending History Review
Your complete transaction and betting history is stored in your account. Review your spending regularly — understanding how much time and money you are spending makes it easier to make healthy decisions.
Session Time Limit
Set a limit on how long you play in one sitting. A warning will be displayed once the specified time has passed. Excessive gaming time can be harmful to mental wellbeing — this tool helps keep you aware of that.
Support and Advice
If you want to talk about a gaming problem, contact us via 93pk's live chat or email. Our team is ready to assist in both Bengali and English, 24/7. Your information is kept completely confidential.
Signs of a Problem
If you notice any of the signs below, do not delay seeking help
- You are spending more than your budget and borrowing money to cover the shortfall
- You keep placing bets repeatedly in an attempt to recover losses
- Gaming feels more important to you than family, friends, or work
- You feel restless or irritable when you try to stop gaming
- You hide or lie to family about how much you game
- You game to escape stress, loneliness, or frustration
- You neglect work, sleep, or daily responsibilities to spend time gaming
- The time you spend playing or the amount you bet is gradually increasing without you intending it to
What Should You Do Now?
If you have identified a problem, take the next step
If you or someone close to you shows any of the signs above, take it seriously. Problematic gaming is a real issue that can be resolved with the right support.
As a first step, contact 93pk via live chat or email. Our team will help you activate deposit limits, time-out, or self-exclusion.
If needed, seek help from a professional mental health specialist. Having the courage to face a gaming problem is not a sign of weakness — it is a conscious and brave step.
Protection of Minors
Anyone under the age of 21 is not permitted to use 93pk. Use parental control software on your device to prevent minors from accessing gaming sites.
How to Use the Tools
Manage your safety settings step by step
Set a Deposit Limit
Go to Account Settings and select the "Responsible Gaming" option. Set a daily, weekly, or monthly deposit limit. Changes take effect immediately. Lowering the limit is instant — increasing it requires additional waiting time.
Take a Time-Out
In Settings, select the "Time-Out" option and suspend your account for 24 hours, 7 days, 14 days, or 30 days. While the time-out is active, logging in and placing bets will not be possible. The account reactivates on its own once the period ends.
Apply Self-Exclusion
If you have a long-term problem, contact us via live chat or at [email protected] to request self-exclusion. Once activated, opening a new account or re-accessing the platform will not be possible.
Review Your Activity
Go to the "Transaction History" section and review your spending and time on a weekly basis. When you approach your set budget, 93pk sends an automatic alert.
Core Principles of Responsible Gaming
Budget Planning
Before you start gaming, set a fixed budget — an amount whose loss will not affect your daily life. Never go beyond that budget, even if you think "just one more win will do it" — that mindset is dangerous. 93pk's deposit limit feature helps keep you within your budget automatically.
Time Management
Set aside specific time for gaming and do not play outside of it. Sleep, family time, or work time should never be sacrificed for gaming. Use the session timer to keep your time in check.
Avoiding Emotional Decisions
Do not place bets in frustration or anger after a loss. Remember, each game is independent — past results have no effect on the next round. There is no such guaranteed thing as a "winning streak" or "time for losses to come back."
Gaming vs. Real Life
Gaming is just a small part of life. Health, family, friendships, and professional life are always more important than gaming. If you notice gaming is shifting these priorities, seek help without delay. 93pk is always ready to guide you on the right path.
Contact Us for Support
Do not hesitate to talk about a gaming problem — we are always ready
Live Chat
Chat in Bengali or English via live chat, active 24 hours a day, 7 days a week. Any request related to deposit limits, time-out, or self-exclusion is processed immediately.
Email Support
Write to us by email for detailed issues — our team provides support in both Bengali and English. Your information is handled with complete confidentiality.
Enjoy Safely — Welcome to 93pk
Play responsibly and enjoy the entertainment. Explore our various sections.